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Welcome to the Return & Refund page of Sports Baseball Gear!
We want our customers to be completely satisfied with their purchases, and we understand that sometimes a return or exchange may be necessary. Thus we offer the easy return & exchange. We have established the following policies to make the process as easy and convenient as possible.
Return Policy:
If for any reason you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, the item must be in new, unused condition and in its original packaging.
To initiate a return, please contact our customer service team and provide your order number and the reason for the return. We will provide you with a return authorization number and instructions on how to return the item.
Please note that we offer free return and we will email the return shipping label for customers if you received a defective or damaged item. Once we receive the returned item and verify its condition, we will process the refund or exchange within 3-5 business days.
Exchange Policy:
If you would like to exchange an item for a different size or color, please contact our customer service team and provide your order number and the details of the exchange. We will provide you with an exchange authorization number and instructions on how to return the item.
To be eligible for an exchange, the item must be in new, unused condition and in its original packaging. Please note that we offer free exchange and we will email the return shipping label for customers.
Once we receive the exchanged item and verify its condition, we will process the exchange within 3-5 business days.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact our customer service team within 48 hours of delivery. We will provide you with a return authorization number and instructions on how to return the item.
Once we receive the returned item and verify the damage or defect, we will process a refund or exchange, including any applicable shipping costs.
Please note that our return and exchange policies apply only to purchases made through our website.
Refund Policy:
If you paid for your order with a credit or debit card, the refund will be credited to the same card. If you paid with PayPal or another payment method, the refund will be issued to your original payment method.
Please note that it may take up to 5-7 business days for the refund to appear on your account, depending on your bank or credit card issuer.
Thank you for choosing Sports Baseball Gear as your trusted source for high-quality baseball gear. If you have any questions or concerns about our return and exchange policies, please do not hesitate to contact our customer service team.